Privacy Policy for Mente AI

At Mente AI, we are committed to respecting and protecting your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the steps we take to safeguard your data.

Contents

1. Information We Collect

To provide you with the best experience, we collect specific information from you. Details include:

  • Name: To personalize your experience within the app.
  • Email Address: To communicate with you regarding updates, account verification, and support inquiries.

We collect only the minimum information necessary to provide the functionality of our app, and we do not collect sensitive data such as financial details or government-issued IDs directly.

2. Purpose of Data Collection

The information we collect is crucial for ensuring the proper functionality of Mente AI. Specifically, this data is used for:

  • Providing a personalized and smooth experience within the app.
  • Facilitating communication between you and our support team.
  • Ensuring account security and verifying user identities.

We do not use your data for purposes beyond those described here without obtaining your explicit consent.

3. Automatic Data Collection

Unlike many other applications, Mente AI does not automatically collect data such as cookies, IP addresses, or device identifiers. We prioritize ensuring that no unnecessary tracking occurs while you use our app.

4. Data Storage

Your data is stored securely on NeonDB, a reliable and modern database solution. We implement strict access controls and encryption to ensure your information remains safe and protected against unauthorized access.

The data is stored for as long as you actively use Mente AI. If you choose to stop using the app or delete your account, we will delete your data from our systems promptly.

5. Security Measures

Security is one of our highest priorities. We use industry-standard encryption to protect your passwords and any other sensitive data. In addition:

  • Access to user data is restricted to authorized personnel only.
  • All communications between the app and our servers are encrypted using HTTPS protocols.

While we take every precaution to secure your data, no system can be 100% secure. We encourage users to use strong, unique passwords and report any suspicious activity.

6. Sharing Data with Third Parties

Mente AI does not share your personal data with third parties. We believe in keeping your information private and secure. We do not sell your data to marketers or advertisers under any circumstances.

7. Third-Party Services

To provide certain functionalities, Mente AI integrates with the following third-party services:

  • Stripe: Used as a secure payment gateway for processing transactions.
  • OpenAI: Enables the AI-powered chatbot functionalities.
  • Groq: Supports advanced computing operations used by the app.
  • Fireworks: Provides additional AI-based service integrations.

These services are carefully selected, and we ensure they comply with strict security and privacy standards.

8. User Control

As a user, you have control over your data. You can delete your chat history directly within the app. If you wish to delete your account entirely or request additional information about your data, please contact us through the details below.

9. Minors

Mente AI is not designed for or intended to be used by minors. Users must be at least 18 years old to create an account and use the app. We do not knowingly collect data from individuals under the age of 18.

10. Global Availability

Our app is available globally, and we comply with applicable privacy laws in the regions we operate in. By using the app, you consent to the processing of your data as outlined in this Privacy Policy, regardless of your location.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us. We are here to help!